American Express Gift Card gift card
Prepaid

American Express Gift Card Gift Card Balance Check

Check your American Express gift card balance online or by calling the number on the back of your card. Amex prepaid gift cards are accepted anywhere American Express is accepted in the US.

Updated June 2026

Check Online

https://www.americanexpress.com/en-us/prepaid/check-balance/
Check Balance Online

Visit the link above and enter your card number and PIN to see your current balance.

Check by Phone

1-800-297-3276

Call the number above and follow the automated prompts. Have your card number and PIN ready.

Good to know

The URL and phone above apply to American Express-issued prepaid gift cards purchased directly from americanexpress.com. If your Amex gift card was purchased through a third-party retailer, use the phone number or URL printed on the back of that specific card.

American Express Gift Card gift card — common questions

Under US federal law, gift card funds cannot expire for at least 5 years from the purchase date. Check the official American Express Gift Card website for complete terms.
Check the back of your card. Most American Express Gift Card gift cards require a PIN for online balance checks.

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