Costco gift card
Retail

Costco Gift Card Balance Check

Check your Costco Shop Card balance online, by phone, or at any Costco warehouse. Costco calls their gift cards Shop Cards — they work the same way.

Updated June 2026

Check Online

https://www.costco.com
Check Balance Online

Visit the link above and enter your card number and PIN to see your current balance.

Check by Phone

1-800-774-2678

Call the number above and follow the automated prompts. Have your card number and PIN ready.

Check In-Store

Visit any Costco location and ask a cashier to check your balance at the register.

Good to know

Costco refers to gift cards as Shop Cards. To check online, visit costco.com and find the Shop Card Balance section near the bottom of the homepage. You will need your 16-digit card number and 4-digit PIN.

Costco gift card — common questions

Under US federal law, gift card funds cannot expire for at least 5 years from the purchase date. Check the official Costco website for complete terms.
Check the back of your card. Most Costco gift cards require a PIN for online balance checks.
Yes. Visit any Costco location and ask a cashier to check your balance at the register.

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